Conference Agenda

Tuesday, October 19th

1:30pm - 4:15pm

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Demand for top talent far outweighs supply across almost all industries today. But this talent shortage is particularly tough on auto dealerships because it means you’re competing against big-name companies — like Amazon and Starbucks — that are offering higher wages and more opportunities as the economy recovers.

In this session, Hireology’s CEO Adam Robinson will offer advice on how to cut through the noise and stand out in a crowded labor market. He will reveal the results of a 2021 Hireology study based on a survey of more than 5,000 recent job applicants — providing a unique look into the minds of today’s post-pandemic job seekers. Adam will then dig into how you can translate these insights into actionable steps to help you improve your hiring efforts at a time when attracting top talent is more important than ever.



1:30pm - 2:15pm

Attract Top Talent in a Post-Pandemic Labor Market

Adam Robinson

Adam Robinson

Co-Founder & CEO, Hireology

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2:15pm - 2:20pm

Break

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The COVID-19 pandemic profoundly impacted the retail automotive space in many ways. Today, you have to operate with fewer people on staff, sell cars amidst an unprecedented chip shortage, embrace digital sales channels, and more. It has been a tough year for even the most seasoned among us.

In this session, John Malishenko from Germain Motor Company will discuss how he overcame many of these challenges by redefining the workforce at his organization. He’ll explain the skills he looks for in new hires, the channels he uses to recruit these folks, and why this newfound definition of the modern dealership worker means lower employee turnover and ultimately higher profits.


2:20pm - 3:10pm

Redefining the Post-Pandemic Dealership Workforce

John Malishenko

John Malishenko

Chief Operating Officer, Germain Motor Company

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3:10pm - 3:15pm

Break

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The automotive industry is on the cusp of a major transformation. Technology is changing the way dealers look at workflows and communication while consumers are demanding more remote sales and service experiences. Last, but not least, the internal customers… Dealership employees want more fulfillment and assurance that what they do matters.

In this session, Napoleon Rumteen, Sr. Vice President of Commercial Operations at Tekion will talk about how dealerships can leverage the power of technology to re-imagine automotive retail to maximize operational efficiency. He’ll also share real-world experiences with examples that solve everyday dealer pain-points while delighting consumers with amazon-like experiences.

3:15pm - 4:00pm

How Tech-Driven Car Dealerships are Meeting Internal and External Customer Needs

Napoleon Rumteen

Napoleon Rumteen

SVP of Commercial Operations, Tekion

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Learn from fellow auto retail industry HR leaders, just like you, that confront the daily challenge to create, change or reinforce culture. Critically examine outcomes in a constructive environment designed to ensure your success utilizing the collective knowledge of your peers.

Join Joe Fleming as he outlines the benefits of joining the NADA HCM 20 Group.

4:00pm -4:15pm

NADA’s Human Capital Management 20 Group

Joe Fleming

Joe Fleming

Sr. Specialist Data Analytics & HR 20 Groups, NADA

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