Michelle is a senior strategy, operations and Retail people analytics leader with over 20 years experience in managing & optimizing functions for scalability & operational excellence, and implementing transformation operational strategies & initiatives for people, finance and business lines for Fortune 100 companies. Michelle applies a concentrated focus on the connection between business goals and its strategies, and the people, operations, and information intelligence that enable them. She has led teams to create & launch operational and workforce strategies, digital transformation, business & people intelligence analytics and employee experiences in order to maximize business operations effectiveness, enhance decisioning capabilities, maximize business revenue & margin goals, and help attract, connect, develop, retain & care for its employees. Michelle currently serves as VP of Strategy and Operations at CarForce. Prior to CarForce, she worked at Apple where she led finance operations & analysis and Retail people strategy and analytics during her 10-year tenure. Prior to Apple, Michelle worked as a management consultant at Deloitte Consulting for 11 years focused on business technology strategy and information management.